Terms of Use

Terms of UseLast Updated: May 28, 2026Welcome to Velvet Workflow. By visiting this website or using our services, you agree to the terms listed below. Please read them carefully before booking a call, submitting a form, purchasing a service, or using any content on this site.Use of This WebsiteThis website is here to share information about Velvet Workflow, our services, resources, and business operations support. You agree to use this site for lawful purposes only and not to misuse, copy, disrupt, or interfere with the website, its content, or its functionality.All content on this site, including text, graphics, branding, layouts, service descriptions, downloads, and other materials, belongs to Velvet Workflow unless otherwise stated. You may not copy, reuse, sell, or republish our content without written permission.ServicesVelvet Workflow provides operations consulting, workflow design, automation setup, client experience support, SOP creation, project management setup, and related business systems services.Service details, timelines, deliverables, pricing, payment terms, and support windows may vary by project and will be outlined in your proposal, invoice, contract, or written agreement. If there is ever a conflict between these Terms and a signed client agreement, the signed agreement will control.Payments and RefundsPayments, deposits, due dates, refund terms, and cancellation terms will be listed in your client agreement or invoice.Unless otherwise stated in writing, deposits may be non-refundable because they reserve project time, cover planning, and begin the setup process. Missed payments may delay project timelines, access to deliverables, or continued support.No Guaranteed ResultsVelvet Workflow works to improve your systems, workflows, automations, and business operations. However, we cannot guarantee specific revenue, profit, client growth, time savings, or business outcomes.Results depend on many factors, including your business model, tools, team, implementation, client volume, and follow-through.Client ResponsibilitiesTo complete your project smoothly, you may need to provide accurate information, timely feedback, access to tools, login-sharing through secure methods, brand assets, process details, and other business materials.Delays in providing requested items may delay your project timeline.Third-Party ToolsVelvet Workflow may recommend or work inside third-party tools such as project management platforms, CRMs, automation tools, scheduling tools, payment platforms, forms, client portals, or email systems.We are not responsible for outages, billing changes, data loss, policy updates, or issues caused by third-party platforms.Website InformationThe content on this website is for general informational purposes only. It is not legal, financial, tax, or professional advice. You should consult the appropriate professional for advice specific to your business.Limitation of LiabilityTo the fullest extent allowed by law, Velvet Workflow is not responsible for indirect, incidental, special, or consequential damages related to your use of this website or services.Updates to These TermsWe may update these Terms from time to time. Updates will be posted on this page with a revised “Last Updated” date.ContactFor questions about these Terms, contact:Velvet Workflow
Email:[email protected]

Privacy Policy

Last Updated: May 28, 2026Velvet Workflow respects your privacy. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you visit our website, submit a form, book a call, download a resource, or work with us.Information We CollectWe may collect personal information that you voluntarily provide, including:Name
Email address
Phone number
Business name
Website URL
Project details
Form responses
Scheduling information
Payment-related information
Messages or files you send to usWe may also collect basic website data through analytics tools, cookies, pixels, or similar technologies. This may include pages viewed, device type, browser type, referral source, general location, and website behavior.How We Use Your InformationWe may use your information to:Respond to inquiries
Schedule calls
Provide services
Send proposals, contracts, invoices, and project updates
Deliver resources or downloads
Improve our website and client experience
Manage client projects
Send marketing emails, if you opted in
Track website performance and advertising results
Comply with legal, tax, or business obligations
Sharing Your InformationWe do not sell your personal information.We may share limited information with trusted third-party tools or service providers that help us run the business, such as scheduling platforms, payment processors, CRM tools, email marketing platforms, analytics tools, contract tools, automation tools, or client portal systems.These providers only receive the information needed to perform their services.Cookies and TrackingOur website may use cookies, pixels, or similar tracking tools to understand website traffic, improve user experience, and support marketing or advertising efforts.You can adjust your browser settings to block or delete cookies. Some parts of the website may not work properly if cookies are disabled.Email MarketingIf you join our email list, download a resource, or opt in to receive updates, we may send you helpful business tips, service updates, offers, and educational content.You can unsubscribe at any time by clicking the unsubscribe link in the email.Data SecurityWe take reasonable steps to protect your personal information. However, no online system, website, or digital storage method is 100% secure. Please avoid sending sensitive login information through regular email, text, social media DMs, or unsecured messages.For client projects, we may ask you to use a secure password-sharing tool or approved access method.Your RightsDepending on your location, you may have the right to request access to your personal information, ask for corrections, request deletion, or opt out of certain marketing communications.To make a request, contact us at [email protected].Children’s PrivacyThis website is not intended for children under 13. We do not knowingly collect personal information from children.Links to Other WebsitesThis website may include links to third-party websites or tools. We are not responsible for the privacy practices, content, or policies of those websites.Updates to This PolicyWe may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.ContactFor privacy questions, contact:Velvet Workflow
Email: [email protected]